Advanced Apex: Async, Bulk & Performance
Async Apex, bulk design and performance at volume — the code that works on ten records and dies on ten million.
CRM Cloud Mastery
Courses
Every course below is open to browse: the full curriculum, the level it starts at and what it costs, before you sign up for anything.
- 32Courses
- 1,191Lessons
All courses
Agentforce Fundamentals
What an agent actually is: topics, grounding, actions, channels, guardrails, testing and the cost of running one.
Agentforce Service Consultant
The contact centre you cannot staff your way out of: service design, knowledge, channels, case management and analytics with Agentforce.
Agentforce Specialist: Topics, Actions & Grounding
Agentforce at specialist depth: subagents, actions, prompt engineering, Data 360 grounding and multi-agent orchestration.
Apex Foundations
Apex taught as a platform language: governor limits, bulk and the order of execution from the first line, not the last.
Application Architect: Designing for Change
The composite Application Architect view: the data model as a change budget, and designing for the next change.
Capstone: Deliver a Full Implementation
A full implementation, start to finish: discovery, design, plan, two build waves, migration, integration, UAT, cutover and hypercare.
Data Architecture & Large Data Volumes
Data architecture for the Platform Data Architect exam: modelling, MDM, large data volumes, migration and governance.
Data Management, Import & Quality
Getting data in, keeping it right, and cleaning up what you inherited — including the external ID discipline nobody teaches.
Flow: From First Screen to Production
Flow from first screen to production: choosing the tool, building it properly, and owning it once it is live.
Identity & Access Management
Four front doors and one leaver: Salesforce as service provider and identity provider, SSO, and proving access ended.
Integration Architect
Integration architecture: turning a business need into requirements, designing the solution, and keeping it alive past year two.
JavaScript for Salesforce Developers
The JavaScript a Salesforce developer actually needs — types, scope, async, the DOM and testing — up to the Certified JavaScript Developer exam.
Lightning Web Components
LWC from the component model up: templates, composition, data, forms, security, testing and shipping.
OmniStudio
OmniStudio end to end: Data Mappers, Integration Procedures, FlexCards and OmniScripts, and when not to use them.
Platform Administrator
The full Platform Administrator syllabus, taught as one inherited org you configure, secure, automate and hand over.
Platform Administrator II
Year two in the same org: the Advanced Administrator syllabus, taught as the problems that only appear once a system is in use.
Platform Administrator: The Exam Run
A timed run at the Platform Administrator exam: how it is scored, domain by domain, ending in a full-length mock.
Platform App Builder
The Platform App Builder syllabus: designing a data model, building logic without code, composing the UI, and shipping it.
Platform Developer II
The org that three companies built: advanced Apex, integration, UI, testing and performance at Platform Developer II depth.
Platform Developer: The Exam Run
A timed run at the Platform Developer exam: what it scores, domain by domain, and the run itself.
Reports & Dashboards That Get Used
Reports that are correct and dashboards somebody actually opens — including how to show a trend in an org that keeps no history.
Salesforce Data 360 Fundamentals
Data 360 from the connector inwards: ingestion, the data model, mapping, identity resolution, insights and activation.
Salesforce Data 360 Masterclass
Data 360 at consultant depth: solution design, ingestion, transformation, harmonisation, identity, insights, activation and grounding AI.
Salesforce Interviews & Consulting Craft
What is actually being bought: the hiring process as it runs, the live scenario round, discovery, saying no, and staying hired.
Salesforce, End to End
The whole platform in one sitting: what Salesforce is for, how a record moves through it, and where the work actually happens.
Security, Sharing & Visibility in Practice
Who the user is, which records they see, and how to prove it — the sharing model taught as a set of deliberate decisions.
Segmentation, Activation & Consent
Segments that survive six months, activation as a promise to another system, and honouring the customer's no.
Sharing & Visibility Architect
Sharing and visibility as a design surface, decided end to end on one worked org.
System Architect & the Review Board Path
What the board actually assesses: reading the scenario, solutioning against a clock, drawing it, presenting, and the Q&A.
The Salesforce Career Map
The credential map read honestly, the four routes in, and what actually gets you hired.
Trust Layer, Evals & Agent Observability
The governance and observability half of Agentforce: the Trust Layer, evaluations, deployment and keeping an agent honest.
From the blog
Salesforce Winter '27 for Agentforce and Data 360: What Actually Changes
Waves land 4 Sep, 2 Oct and 9 Oct 2026. Why the Data 360 section looks thin, what the Agentforce renames signal, and the deprecations that actually break things.
Grounding Agentforce in Data 360: Structured Data, Intelligent Context and the Latency Trap
Four ways to ground an agent in Data 360, when each is right, and why zero-copy federation is the wrong choice for the retrieval path of a live conversation.
Agent Script vs Subagents and Actions: When to Make an Agentforce Agent Deterministic
Every Agentforce project has this argument in week three. The rule that sorts deterministic steps from generative ones, and why each half needs a different test.