Salesforce Winter '27 for Agentforce and Data 360: What Actually Changes
Waves land 4 Sep, 2 Oct and 9 Oct 2026. Why the Data 360 section looks thin, what the Agentforce renames signal, and the deprecations that actually break things.
Flow from first screen to production: choosing the tool, building it properly, and owning it once it is live.
Designed and created by Salesforce Expert
10 sections · 45 lectures · 21 hands-on labs
Flow is the most powerful thing an administrator can build and the easiest to build badly. This course starts before Flow Builder opens — with choosing the tool at all — and ends well after the flow works, with fault paths, limits, testing, and what you do when the flow that ran fine for a year stops.
Screen flows, record-triggered flows, the order of execution and the running user, approvals, subflows and scale are all taught against automation that has to survive contact with real data. It deepens the Process Automation domain of the Platform Administrator exam; it carries no exam of its own.
Waves land 4 Sep, 2 Oct and 9 Oct 2026. Why the Data 360 section looks thin, what the Agentforce renames signal, and the deprecations that actually break things.
Four ways to ground an agent in Data 360, when each is right, and why zero-copy federation is the wrong choice for the retrieval path of a live conversation.
Every Agentforce project has this argument in week three. The rule that sorts deterministic steps from generative ones, and why each half needs a different test.