Salesforce Winter '27 for Agentforce and Data 360: What Actually Changes
Waves land 4 Sep, 2 Oct and 9 Oct 2026. Why the Data 360 section looks thin, what the Agentforce renames signal, and the deprecations that actually break things.
OmniStudio end to end: Data Mappers, Integration Procedures, FlexCards and OmniScripts, and when not to use them.
Designed and created by Salesforce Expert
9 sections · 48 lectures · 16 hands-on labs
It starts with a call that took nine screens. OmniStudio exists to collapse that, and this course teaches the whole toolset — Data Mappers, Integration Procedures, FlexCards and OmniScripts — with the troubleshooting and debugging that working with them actually requires.
The Best Fit Solutions module is the one that matters most: OmniStudio is powerful and frequently the wrong choice, and knowing which problems it is for is what separates a configured system from a maintainable one.
Waves land 4 Sep, 2 Oct and 9 Oct 2026. Why the Data 360 section looks thin, what the Agentforce renames signal, and the deprecations that actually break things.
Four ways to ground an agent in Data 360, when each is right, and why zero-copy federation is the wrong choice for the retrieval path of a live conversation.
Every Agentforce project has this argument in week three. The rule that sorts deterministic steps from generative ones, and why each half needs a different test.